Privacy is Top Priority
At Relief Lense Pharmacy, we are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website and purchase medications from us. By using our services, you agree to the terms outlined in this policy.
Information We Collect
We collect specific information to process your orders and enhance your shopping experience. The types of data we collect include:
Personal Information
When you place an order or create an account, we may collect:
✔ Full Name
✔ Email Address
✔ Phone Number
✔ Billing & Shipping Address
✔ Payment Details (Processed Securely)
How We Use Your Information
To deliver a secure, easy, and customized buying experience, we use your information.
✔ Process Orders – Ensure smooth transactions and timely deliveries.
✔ Secure Payments – Protect your financial information through encrypted transactions.
✔ Enhance Security – Prevent fraud, unauthorized access, and malicious activities.
✔ Send Promotions & Updates – Provide exclusive deals, discounts, and service updates (only if you subscribe).
✔ Customer Support – Respond to inquiries, order issues, and general assistance.
How We Protect Your Information
We implement industry-leading security measures to protect your data from unauthorized access or misuse. Our security protocols include:
🔒 SSL Encryption – Ensures secure transactions and data transfers.
🔒 Secure Payment Gateways – Protects credit/debit card details.
🔒 Firewalls & Anti-Virus Protection – Shields our database from cyber threats.
🔒 Regular Security Audits – Periodic checks to maintain system integrity.
Sharing & Disclosure of Information
We do not Share your personal information to third parties. However, we may share your data with trusted service providers for the following reasons:
✔ Shipping – To fulfill and deliver your order.
✔ Payment Processors – To securely process transactions.
Data Retention
We retain your personal information only for as long as necessary to:
✔ Fulfill your orders and provide services.
✔ Resolve disputes and enforce policies.
After the retention period, we securely delete your data.
Minors’ Privacy Protection
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will promptly delete it.
Refund Policy
At Relief Lense Pharmacy, we strive to provide high-quality medications and excellent customer service. If you are not completely satisfied with your purchase, our free refund policy ensures a smooth process.
Eligibility for Refunds
✔ Refund requests must be made within 10 Days of receiving your order.
✔ Items must be unused, unopened, and in original packaging.
✔ Refunds will be processed within the time of approval.
Non-Refundable Items
🚫 Opened or used medications.
🚫 Shipping fees (except in cases of incorrect delivery).
How to Request a Refund
To initiate a refund, contact our support team at Via Email with your order details. Our team will guide you through the process for a quick resolution.
Cases When Pharmacies Initiate a Refund
- Incorrect Medication Delivered – If the customer receives the wrong medication, a refund or replacement may be offered.
- Order Cancellation Before Shipment – If a customer cancels their order before dispatch, a full refund may be processed.
- Delayed Delivery – In cases of excessive shipping delays beyond the pharmacy’s control, a refund will be done.
- Regulatory or Legal Compliance Issues – If an order cannot be fulfilled due to prescription verification failures or legal restrictions, a refund may be initiated.
- Payment Processing Errors – If a customer is charged incorrectly due to a technical error, a refund will be issued.
At Relief Lense Pharmacy, we prioritize customer satisfaction. Shop with confidence today!
ABOUT US
Our goal is to make healthcare affordable and accessible for everyone. We provide approved medications at competitive prices while ensuring fast, secure, and discreet delivery across the USA, Canada, Europe Australia.
Speak with us
Address : 4701 Dellwood AVE Jacksonville FL USA
TEl : / Whatsapp +1 (407) 706-4669
EMAIL :